Frequently Asked Questions

How short or long does the ClipDifferent Pro trim my nails?

Your desired nail length is determined by how little or how much of your nail you insert into the nail-slot.

#ProTip: Tip your finger down while inserting the nail-tip for shorter nails.

Are you supposed to rotate your finger?

Yes! Rotating the nail gives you the control to have a nice smooth rounded curve.

Will I need to file my nails after?

No! Because these devices introduce a clean and smooth way to trim your nails, there should be a soft edge when done. Sometimes it can take a couple tries to get the feel but once you do, you won’t go back. It is really pleasant.

Do these trimmers work for toenails?

No. We do not recommend buying the Pro or Jr. with the idea of using for toenails. There is a very dedicated team over here working on more solutions and one day we hope to release one for toenails specifically.

How much nail is taken off?

The trimming mechanism was designed to automatically remove little tiny pieces of nail. 

What happens to the nails?

Nails drop into a nail-drawer to be discarded later. No mess! New users are often surprised by how many nails are trimmed off.

How do you empty the nail drawer?

Just reach under the nail drawer and pull the little tab. The drawer is gently slide out with the trimmings. Tip drawer into the garbage.

What about thick nails?

We haven’t met a fingernail that the Pro couldn’t trim, but if you’d like to be sure, the opening of the nail insertion slot is 1.4mm (or the equivalent thickness of a dime).

#ProTip: For VERY thick nails, insert a smaller amount of nail. That way the device takes off smaller pieces.

I like to have short nails, will the clipper still work?

Yes! You control how much nail is trimmed by how much nail is inserted into the nail-slot. For shorter nails tip the fingertip down just a bit so more nail enters the slot.

Is it an actual clipper with blades or is it a grinder/file mechanism?

Your ClipDifferent device has actual surgical-grade stainless steel blades that precisely trim slivers of your fingernails. Feel confident that the safety plate protects any skin from contacting the blades so just your fingernails get trimmed. Always!

Can ClipDifferent nail clippers be place at any type of surface?

ClipDifferent Pro is designed to help people with challenges using the traditional nail clipper so the device can be placed on any flat surface, making it easy and safe to use. In some cases, users have told us holding the device works just as well. See what works best for you. 

How do you charge Clipdifferent devices?

  1. Plug charger into the wall (notice green light)
  2. Plug other end into the back of your device (red light)
  3. After an hour or so, the light should turn green which means the device is fully charged and ready to use.

#ProTip: Do not leave your device plugged into the wall as this will decrease the life of your rechargeable batteries.

Because of the different voltage around the world, do I need a power convertor or plug convertor to charge the device in other countries?

The chargers work with a range of voltages, 100-240v so you will only need a plug converter to your outlet.

How long do I charge the device?

Do not charge the ClipDifferent devices more than two hours.

How often will I need to charge this?

It is not uncommon for a full charge to last many months. Even under heavy use. We recommend recharging the devices every 2-3 months so they always have a strong charge.

What comes with each order?

Each Pro order includes one ClipDifferent Pro device, one charger, and instructions.  Each Junior order includes one ClipDifferent Junior device, one charger, instructions, and sticker set for decoration.

What if the trimmer stops on my nail?

Although stalling the trimming mechanism is highly unlikely, if that happens it is usually the result of a low battery or trying to trim too much nail at once.. Just twist or wiggle your finger and remove.

Do you have a trimmer for my dog? Cat?

No! At this time these trimmer are made specifically for humans. As lovers of all kinds of animals, some day we hope there are trimmers specifically for their delicate nails.

 

Thank you for all the great question and let us know if you have more help@clipdifferent.com

ClipDifferent

For Customer Care:
help@ClipDifferent.com
(612) 444-1339
(800) 674-8353

Try it for 90 days and if you don’t like it, send it back.